Last updated: July 21, 2026
DEMISENSE provides demand intelligence, buyer-intent monitoring, source monitoring, demand trends, and related SaaS or managed intelligence services. This policy explains how refunds and cancellations are handled.
Paid subscriptions are billed according to the selected plan or agreed custom arrangement. Users may cancel future renewals by contacting support or using available account options where provided.
Cancellation stops future billing but does not automatically refund payments already made for the current billing period, except where required by law or where a refund is approved under this policy.
Refunds may be reviewed on a case-by-case basis where there is a duplicate payment, billing error, failed access caused by DEMISENSE, or another valid service-related issue.
Setup fees, custom configuration fees, institutional pilots, managed intelligence services, enterprise implementation fees, and work already delivered may be non-refundable unless otherwise agreed in writing.
Custom pilots, setup fees, managed intelligence services, and enterprise arrangements may be subject to separate written terms agreed with the client. Any refund or cancellation terms for such arrangements will follow the agreed proposal, invoice, or contract.
Approved refunds may take a reasonable period to process depending on the payment provider, bank, and payment method used.
For refund, cancellation, or billing support, please contact support@tarevisos.com.
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